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DEPARTMENT

CARGO TRACKING

INDEXDEPARTMENT Customer Service Department

Customer Service Department

Department Features

We offer a customer-oriented service.

We act as coordinator within internal departments and overseas branch offices to make sure all requirements from customers are well satisfied.

We make sure the internal communication is smooth and efficient in order to reach a high standard and qualified service to our customers.

We are very familiar with any information runs within our departments, so we can always offer a one-stop service along with decent quality and efficiency.

We are the coordinator between customers and our teams. By doing so, we believe it is a perfect way to have an open, honest and WIN-WIN cooperation.

Service Scope

We monitor the status of each inbound and outbound shipment. We offer service including SEA freight, triangle trade, courier shipments, Mini-three links service, custom declaration, trucking arrangement, insurance service, application of certificate of origin and consultation service for import duties related matter.

We track each shipment so that we can make sure the loading, unloading and transit arrangement is on time. If there are irregularities of shipments, we will inform customers timely and assist them to find a suitable solution.

We assist our customer to arrange special shipments, such as Dangerous Goods, Oil Tank, chemical liquid shipments, flat rack and open top shipments as well as the required documentation for these shipments.

We deliver all messages from customers internally so that we can make sure all info are circulated timely and efficiently.

We arrange the routine orders and consignments from our partners worldwide.
Our Vision :

- Cooperate with sales team and fulfill the needs and requirement of our customer in order to contribute to the growth and progress of NMC.
- Offer a safe and efficient service to comply with the guidelines of AEO certified company so that we can meet the requirement of our valuable customers.
- We strive to become a better representation for our customers.

We assist them by proving a professional and total logistic solutions in order to bring out a higher value for their commercial products.

NMC-Management Department

NMC LOGISTICS INTERNATIONAL

Contact us now to get quote for all your global shipping and cargo need.

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Taipei Head Office

02-25457988

02-25454488

8F.-1, No. 181, Fuxing N. Rd., Songshan Dist., Taipei City 105, Taiwan (R.O.C.)

Taichung Branch Office

04-22592466

04-22595466

12F.-1, No. 201, Sec. 2, Wenxin Rd., Xitun Dist., Taichung City 407, Taiwan (R.O.C.)

Kaohsiung Branch Office

07-3317047

07-3317048

12F., No. 260, Zhongshan 2nd Rd., Qianzhen Dist., Kaohsiung City 806, Taiwan (R.O.C.)

Vietnam Branch Office

028-39147588  EXT 101

028-39147599

FL 01, Vietnam Business Center57-59 Ho Tung Mau St, Ben Nghe Ward, Dist . 1, HCMC

Guangzhou Branch Office

86-20-3839-4585

86-20-3839-5780

ROOM 2705-06, BUILDING B, FENGXING PLAZA, No. 242, TIEN HE ROAD, GUANGZHOU, GUANGDONG, CHINA

Shenzhen Branch Office

86-755-2515 3777

86-755-2515 9777

ROOM 2301,SHENHUA COMMERCIAL BUILDING,No.2018 JIABIN ROAD,LUOHU DISTRICT,SHENZHEN,CHINA

Hong Kong Branch Office

852-23021610

852-21446861

15th Floor, Shun Fung Building, 9-11 Ashley Road, Tsim Sha Tsui, Hong Kong

Shanghai Branch Office

021-65227515

021-65227519

Room 1004, no.839 Block B, Dalian Road, Hongkou District, Shanghai City, China

Ningbo Branch Office

0574-87259588

0574-87259585 / 87259589

ROOM1212,SUITE B,CENTURY PLAZA BUILDING,NO.118 DALIANG STREET,HAISHU DISTRICT,NINGBO,CHINA

Tianjin Branch Office

+86-22-2320 2683

+86-22-2320 1338 , 2320 1883

ROOM 21M,TEDA BUILDING,NO.256 SOUTH JIEFANG ROAD, HEXI DISTRICT,TIANJIN CHINA

Dalian Office

0411-82565189

0411-82631659

RM707,DALIAN INTERNATIONAL HOTEL NO.9 RENMIN ROAD,ZHONGSHAN DISTRICT,DALIAN,CHINA

LAX Branch Office

562-699-5858

562-699-5859

13200 Croosroads Parkway North, Ste#360 City of industry CA 91746

New York Branch Office

718-995-8988

718-995-8088

175-11 148TH RD SUITE201 JAMAICA,NY 11434

Toronto Canada Branch Office

905 232 4588

905 232 4988

1065 Canadian Place Ste 205 Mississauga, Ontario L4W 0C2