Customer Service Department
We offer a customer-oriented service.
We act as coordinator within internal departments and overseas branch offices to make sure all requirements from customers are well satisfied.
We make sure the internal communication is smooth and efficient in order to reach a high standard and qualified service to our customers.
We are very familiar with any information runs within our departments, so we can always offer a one-stop service along with decent quality and efficiency.
We are the coordinator between customers and our teams. By doing so, we believe it is a perfect way to have an open, honest and WIN-WIN cooperation.
We monitor the status of each inbound and outbound shipment. We offer service including SEA freight, triangle trade, courier shipments, Mini-three links service, custom declaration, trucking arrangement, insurance service, application of certificate of origin and consultation service for import duties related matter.
We track each shipment so that we can make sure the loading, unloading and transit arrangement is on time. If there are irregularities of shipments, we will inform customers timely and assist them to find a suitable solution.
We assist our customer to arrange special shipments, such as Dangerous Goods, Oil Tank, chemical liquid shipments, flat rack and open top shipments as well as the required documentation for these shipments.
We deliver all messages from customers internally so that we can make sure all info are circulated timely and efficiently.
We arrange the routine orders and consignments from our partners worldwide.
Our Vision :
- Cooperate with sales team and fulfill the needs and requirement of our customer in order to contribute to the growth and progress of NMC.
- Offer a safe and efficient service to comply with the guidelines of AEO certified company so that we can meet the requirement of our valuable customers.
- We strive to become a better representation for our customers.
We assist them by proving a professional and total logistic solutions in order to bring out a higher value for their commercial products.
NMC LOGISTICS INTERNATIONAL
Contact us now to get quote for all your global shipping and cargo need.
Taipei Head Office
8F.-1, No. 181, Fuxing N. Rd., Songshan Dist., Taipei City 105, Taiwan (R.O.C.)
Taichung Branch Office
12F.-1, No. 201, Sec. 2, Wenxin Rd., Xitun Dist., Taichung City 407, Taiwan (R.O.C.)
Kaohsiung Branch Office
12F., No. 260, Zhongshan 2nd Rd., Qianzhen Dist., Kaohsiung City 806, Taiwan (R.O.C.)
Vietnam Branch Office
028-39147588 EXT 101
FL 01, Vietnam Business Center57-59 Ho Tung Mau St, Ben Nghe Ward, Dist . 1, HCMC
Guangzhou Branch Office
ROOM 2705-06, BUILDING B, FENGXING PLAZA, No. 242, TIEN HE ROAD, GUANGZHOU, GUANGDONG, CHINA
Shenzhen Branch Office
ROOM 2301,SHENHUA COMMERCIAL BUILDING,No.2018 JIABIN ROAD,LUOHU DISTRICT,SHENZHEN,CHINA
Hong Kong Branch Office
15th Floor, Shun Fung Building, 9-11 Ashley Road, Tsim Sha Tsui, Hong Kong
Shanghai Branch Office
Room 1004, no.839 Block B, Dalian Road, Hongkou District, Shanghai City, China
Ningbo Branch Office
0574-87259585 / 87259589
ROOM1212,SUITE B,CENTURY PLAZA BUILDING,NO.118 DALIANG STREET,HAISHU DISTRICT,NINGBO,CHINA
Tianjin Branch Office
+86-22-2320 1338 , 2320 1883
ROOM 21M,TEDA BUILDING,NO.256 SOUTH JIEFANG ROAD, HEXI DISTRICT,TIANJIN CHINA
RM707,DALIAN INTERNATIONAL HOTEL NO.9 RENMIN ROAD,ZHONGSHAN DISTRICT,DALIAN,CHINA
LAX Branch Office
13200 Croosroads Parkway North, Ste#360 City of industry CA 91746
New York Branch Office
175-11 148TH RD SUITE201 JAMAICA,NY 11434
Toronto Canada Branch Office
905 232 4588
905 232 4988
1065 Canadian Place Ste 205 Mississauga, Ontario L4W 0C2